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COVID-19 Protocols

All Pfaff dealerships are open for business, with strict precautions in place to protect our customers and staff. We encourage you to book an appointment for inquiries to ensure your visit isn't subject to longer wait times. Our team is also available here on our website, or by phone, to arrange appointments, test drives, and contact-free deliveries.


During these extraordinary times of social distancing and avoiding in-person contact, you may still have automotive needs and timelines that require a new or replacement vehicle. That’s why we’re happy to offer the option of contactless interaction with our sales team.

Locate the vehicle you are interested in on our website, and we will provide you with a full quote, featuring our upfront, negotiation-free price. A salesperson can perform a virtual walkaround of the vehicle of your choice over FaceTime or other video technology, answering any questions you may have.

Should you wish to visit the dealership, we highly recommend booking an appointment. Our showrooms are sanitized regularly, and designated sales areas feature Plexiglas barriers. For your safety, all customer-facing staff wear face masks.

If you wish test-drive the vehicle, you will be provided with a route, and are able to do so without a salesperson.


We are pleased to offer service appointments that minimize physical interaction or contact during this challenging time. Invoices are sent electronically and can be paid online, and your vehicle is sanitized when you drop it off, and before it is returned to you.

Please book an appointment online or by phone to minimize your wait.


We are pleased to offer curbside pick-up for parts and merchandise that minimize physical interaction or contact. If you can’t make it to the dealership, we offer shipping as well.